Yes it is! But really no. Not anymore. Imagine if you could set up your business grade telephony system easily, without the long term contract and without the huge fees! PHONELINES fits your needs, whether for your Startup Company, for your Sales Team, your Support Team, or for your Growing Business.
Track your team's performace with our dynamic call reports. Extract reports in text format or excel/spreadsheet format.
For quality or compliance purposes, enable this feature to securely record phone calls. Download the audio file anytime.
"Thank you for calling. Press 1 for Sales. Press 2 for support. Or stay on the line to speak to one of our operators."
Monitor your team from anywhere. See who's calling which customer. Track user metrics in real time.
Small businesses need to strengthen their brand. And having a solid telephony system can help you look bigger or more professional. You can purchase a local number from us to creates trust and credibility for a locally run business, or subscribe for a toll free number to get a nationwide free-of-charge calling for your customers.
And counting! Our focus is not just quantity, but also quality. We use high-tier redundant upstream providers, which are geographically clustered to provide you with the highest connect rate. Whether you just need a single call at a time or hundreds of concurrent calls, we got you covered with our high CPS call volume.
System Uptime
Calls Connect Rate
Support Response Rate
Always Innovating (Making you happy)
Automatically initiate multiple outbound phone calls at a time and transfer answered calls to your available agents.
Improve calling customer experience. Handle call traffic efficiently even during peak time without losing customer calls.
Route calls intelligently to the most suitable and best skilled agent to solve customer's problem.
Make your customers feel taken care of by doing warm transfer, with a side conversation between your agents.
Screen out calls that get sent to voicemail. Leave messages automatically and save agent's time by only sending answered calls.
Voicemail to email, Dynamic Caller ID, Call Parking, Custom/Promomtional Music on Hold, 3rd Party CRM Integration...
+63-2-271-1574
(02) 271-1574
Taft Ave., Pasay City, Metro Manila
hi@phonelines.ph
sales@phonelines.ph